Multi-Brand Hospitality Operations
ANANTI
TIMELINE
Apr 2025 - Feb 2026 (Ongoing Operations)
CLIENT
ANANTI
ROLE
Project Manager & Account Executive
SKILLS
Service Operations
Quality Assurance
Cross-functional Coordination
Maintaining quality across a multi-service hospitality ecosystem.
ANANTI operates multiple hospitality and lifestyle services across its properties, membership, and digital platforms.I coordinated ongoing improvements across multiple domains, covering shared login and navigation, property-specific pages, campaign and event releases, and detailed QA across design and development deliverables.
How do you maintain quality and consistency across multiple digital services?
ANANTI operated across multiple domains and property-specific services, with detailed standards for design, development, and production deliverables.Even small changes could affect shared components or multiple pages, making cross-site consistency and thorough QA essential to every release.
Quality control across every release
I coordinated requirements and production across designers and developers, reviewed deliverables against client standards, tracked cross-site dependencies, and conducted detailed QA before release.
Maintained quality across multiple domains
Coordinated and reviewed recurring changes across connected services and property-specific sites.
Supported continuous campaign delivery
Managed campaign and event pages alongside ongoing service improvements and operational requests.
Continued through contract extension
Supported the ongoing client relationship through a subsequent contract period.
What I learned?
Small changes can have a wide impact
Working across connected services showed me that a seemingly small change to login, navigation, or shared components could affect many pages and user journeys.
Understanding dependencies and testing changes in context became essential to reliable ongoing operations.
QA is part of coordination
Frequent releases made QA an important part of my role rather than a final step before launch.
Checking changes across pages, flows, and devices helped me identify issues early and communicate fixes clearly with design and development teams.